Services

INSURANCE ASSISTANCE

The administration team at Lustre Panel Works are experienced with liaising with all insurance companies on behalf of our customers.  We can navigate you through the process of lodging a claim.

Lustre Panels can cater to all customer’s needs for either insurance and private work.  We offer services such as chassis alignment, panel repair, paintless dent removal, spray painting and detailing.  We can also arrange for a rental car to be made available while repairs are underway.

Our workshop is VACC accredited and approved by all major insurance companies.  We also maintain strong working relationships with many car dealerships throughout the southern suburbs, providing quality repairs at competitive prices.

NOT AT FAULT

Lustre Panels understands that an accident that is not your fault can be distressing. We can make the process as easy as possible and will be happy to navigate you through the task of claiming when you are not at fault.

We can also assist with arranging a replacement hire car for use for the duration of the accident repair.

PANEL BEATING

Our fully equipped facility includes the latest manufacturer approved Caroliner and Korek computerised measuring systems to ensure chassis and suspension re-alignment. We are specialists in structural repairs.

Our expert team regularly undertake specific manufacturer and industry training programs. This ensures Lustre Panels is up to date with evolving technological advances to repair vehicles back to manufacturers standards.

We offer a minimum three-year unconditional warranty on all completed repairs.

REFINISHING

We use a computerised colour matching system and highly acclaimed Glasurit Solvent based paint products to guarantee your car will be returned with a showroom finish.

Such a finish is reproduced by duplicating factory methods of painting using our hi-tech and environmentally friendly oven and dustless Smart Repair bays.

TOWING

BTS Towing Service are on hand 24 hours a day. Call BTS Towing on 03 9531 1234 for any assistance with towing matters.

HAD AN ACCIDENT?

Immediately after an accident the adrenaline can be affecting your better judgement, leading to panic. To help you get through this difficult time, Lustre Panels are happy to provide you with advice to assist after your crash.

At the time of the accident, it is imperative to get details of the parties involved. The most important details are:

• Name & Address of Driver/Owner
• Make, model and registration of the vehicles involved
• Contact telephone numbers